City Services Guide

Welcome to Dubuque!

Click on the image below to view Your Guide to Dubuque City Services*, a publication designed for Dubuque residents as a go-to guide to services, programs, and activities offered by the City of Dubuque municipal government.

To request a hard-copy of this guide, please call the City Manager's Office at 563-589-4110, or pick up a copy at City Hall at 50 W. 13th St.

* Click here for a Spanish translated version.  Haga clic aquí para una versión traducida español.
* Click here for a Marshallese translated version.  Document kein rej bar walok ilo kajin Majol.

FINAL_City Services Guide_REVAug2016web

For additional information, visit the Newcomer Site.

Alliant Energy
1000 Main Street
P.O. Box 769
Dubuque, IA 52004
Phone: 1.800.255.4268
Alliant Energy is the electrical utility provider in Dubuque. You can also call Alliant Energy, Customer Service if you have a tree that needs trimming or has branches hanging over power lines/wires.
Black Hills Energy Corporation
Customer Service
Phone: 1-888-890-5554
Black Hills is the natural gas utility provider for Dubuque.
City of Dubuque Utility Billing Department
50 W. 13th Street
Dubuque, IA 52001
View Map
Phone: 563.589.4144
Fax: 563.690.6688
Additional Information
City of Dubuque provides the following services for the citizens of Dubuque: water, sewer, stormwater, curbside refuse and recycling collection, and miscellaneous. Contact Utility Billing to request services. For additional information on each service, including policies, visit these links:
Telephone and Internet services

Resource for Existing Customers
Cable and Internet services
US Post Office, Dubuque
350 W. Sixth St.
Dubuque, IA 52001
View Map
Phone: 563.582.3674

County Treasurer
720 Central Ave.
Dubuque, IA 52001
Phone: 563.589.4450
• Vehicle registration - 563.589.4450

• Property taxes - 563.589.4436
City Assessor
720 Central Ave.
Dubuque, IA 52001
Phone: 563.589.4416

Dubuque County Courthouse
720 Central Ave.
Dubuque, IA 52001
View Map

Driver's License Bureau
2460 Gateway Drive
Dubuque, IA 52003
View Map
Phone: 563.583.9844

Elections & Voter Registration
Dubuque, IA 52001
Phone: 563.589.4457

County Recorder's Office
720 Central Ave.
Dubuque, IA 52001
Phone: 563.589.4434
• Vital records
• Passports
• Military
Dubuque Metropolitan Area Sold Waste Agency (DMASWA)
14501 U.S. Hwy 20 W.
Dubuque, IA 52002
View Map
Phone: 563.557.8220
The Dubuque Metropolitan Area Solid Waste Agency offers several services to businesses and residents in Dubuque and Delaware counties: Appliance Recycling, Composting, Construction & Demolition, Drop-Off Recycling, Education, Electronics Recycling, Hazardous Materials, Landfill, Recycling & Reuse Guide, Special Materials, Special Event Recycling Units, Tire Recycling, and Waste Minimization Grants.
Building Permits
City Hall - Building Services
Jean Noel
50 W. 13th St.
Dubuque, IA 52001
Phone: 563.589.4150
Fax: 563.690.6687

Carnegie-Stout Public Library
360 W. 11th Street
Dubuque, IA 52001
Phone: 563.589.4225
Fax: 563.589.4217

Pet Licensing
The City of Dubuque requires all pets to be licensed.
Dubuque Community Schools
2300 Chaney Rd.
Dubuque, IA 52001
Phone: 563.552.3000

Holy Family Catholic Schools
2005 Kane St.
Dubuque, IA 52001
Phone: 563.582.5456